Product Lead

Commerce

Universe opens up the possibilities of the internet to everyone. A magical grid that distills the web into simple Lego-like building blocks. With our app, anyone on earth can build a custom website in minutes—without code, all from a phone.

We are looking for an exceptional product builder to help our creators make money online. This person will facilitate the creation of simple-but-powerful commerce tools to turn our creators’ passions into successful businesses. These tools will span the range of commerce: physical goods, digital products, services, subscriptions, donations, and more.


This is an opportunity to drive the product that will unlock who can earn money on the internet. A chance to lead a team to bring a new wave of first generation entrepreneurs online. An invitation to join a team who believes in an internet for the people.

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WHAT YOU’LL DO:

You will lead a Product Team focused on building tools to democratize commerce on the web. You will work hand-in-hand with Ryan Poolos, our CTO, and the rest of our small-yet-mighty product org to build an ever-evolving product strategy.


You will meet entrepreneurs and creators and learn their experiences. You will gather, organize, and balance inputs from across the team. You will absorb data insights shared by our growth team. You will lead brainstorms and ideation sessions. You will track bugs as they are reported by our support team. You will capture new ideas in our backlog. You will connect the dots to identify and define opportunities in the intersections of these inputs. You will develop an actionable product roadmap for your team.


You'll also be boots on the ground with designers and engineers as they execute. You will ensure smooth transitions between hand-off points from you to design, design to engineering, and engineering to release. You will work with designers to help them embody the most valuable parts of an idea. You'll unblock engineers with real-time decisions and clarifications within the product vision. You will mobilize the right people when unforeseen complications arise.


Most importantly, you'll contribute in ways we can't possibly foresee. You'll bring new ideas, new energy, new ways of looking at problems. You love the product we've built, but you also see possibilities for how it could be so much better. You'll take what we've got and push us to all new heights.

WHO YOU ARE:

You revel in the idea of demystifying the elements of business so that anyone can participate in the online economy. You’re able to inhabit the mind of a budding entrepreneur who wants to bring their big idea into the world.


You believe that money can be an enabling tool for creative people and not a persistent worry. You understand that good business supports good art.


You have experience building and thinking about commerce tools. You know why certain monetization tools feel empowering and others alienating. You’re able to synthesize input from users—implicitly and explicitly—to inform but not dictate where we take our product next.


You are a product connoisseur — fascinated by what makes each successful and unique. You can clearly spot the products built by craftspeople versus the rest. You look at products and wonder why they are the way they are. A backlog of ideas roll out before you like a red carpet because everything is a starting point rather than a destination.


You are a self-starter, clear communicator, and organized thinker with a get-it-done attitude. Nothing is too big or too small for you. You're a brave, big picture thinker who isn't afraid to roll up your sleeves and dive into the details. You are a builder.


You have seen a product team succeed before so you know what is possible. You're excited by startups. You're optimistic. You thrive on being flexible, focusing on the output, and kaizen (continuous improvement). You view your effort today as investment in tomorrow.


The impact a product makes matters to you. You're ready to build the internet you want to see in the world.


While we've accomplished a lot, we're only just getting started. There are now 5 billion people online, but only a tiny fraction of them can actually build the internet. We are changing that.


Join Us.

MORE ABOUT US:

Our mission is to empower everyone to build the internet. Universe is a magical new way to build websites — it's the first website builder designed for phones. Our app makes it easy for anyone to make a great looking website and start selling online in minutes from your iPhone, iPad, and Mac. And we make it as fun as playing with Legos! Give it a try: http://apple.co/Universe


We are a remote-first, 40+ person company with teammates spread out across the US and the world. We went through Y Combinator in 2018 and have raised $47M in funding to date from knowledgeable investors including Addition, Google Ventures, General Catalyst, Box Group, and Javelin Venture Partners.

MORE ABOUT OUR CULTURE:

We value individual agency and ownership — which guides our product design and our company's culture. While other companies offer lots of perks, we prioritize your freedom: work from anywhere, in the way you're at your best. We believe that an individual's capacity for growth is far larger than most understand, and we've designed an environment to support rapid, continuous learning. Ideas here come from everyone, initiative is respected, and quality matters. We are here to build something special and enduring.


Learn our values.